It used to be that comforts in a dental office were few and far between. Thankfully, that
\nhas changed. Gone is the cold, sterile environment with drills buzzing in the background,
\nmuffled only by perhaps some elevator music. We now have televisions with DVD players
\nin our treatment rooms, and have since 1998. This provides a distraction to patients and
\nimproves their overall comfort and well being. Perhaps more importantly, we provide
\nalmost painless dentistry by providing Nitrous Oxide (laughing gas), IV sedation and
\nthe Wand. The Wand is an instrument that allows for comfortable novacaine administration,
\nand is usually painless. Patients love it. Another huge step forward, is that we can eliminate
\nthe many appointments necessary for a crown. We provide CAD-CAM crowns that can
\ncomplete the job in just one visit. Amazingly, teeth can be moved without braces through
\na system called Invisalign. As you can see, dentistry has ultimately become less painful
\nand more predictable, with a greater emphasis on patient comfort.<\/p>\n
Oddly, some dental practices have taken patient services in a bizarre direction (i.e.
\nproviding pedicures, paraffin waxes, fresh baked bread and cookies). This can
\nconfuse the question of what you really want from your dentist. Great customer service
\nis a term overused today. It means different things to different people. My team
\ninterprets customer service as doing exactly what we say we are going to do, and
\ntreating patients with the caring, honesty and consistency with which we would like
\nto be treated.<\/p>\n
I am concerned that some of these over-the-top ideas, often promoted by \u201cinstitutes
\nand marketing groups could be perceived by the general population as a lack of sincere
\nfocus in dentistry as a whole. In my practice, we focus everything we have on providing
\nthe best dental care and attention to detail as possible, Ultimately, I believe quality of
\ncare and service is best expressed by demonstrating it- rather than just saying it, or
\npretending to be something we are not (i.e. a spa or bakery).<\/p>\n","protected":false},"excerpt":{"rendered":"
It used to be that comforts in a dental office were few and far between. Thankfully, that has changed. Gone is the cold, sterile environment with drills buzzing in the background, muffled only by perhaps some elevator music. We now have televisions with DVD players in our treatment rooms, and have since 1998. This provides […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[177,12],"class_list":["post-4","post","type-post","status-publish","format-standard","hentry","category-dental-services","tag-sedation-dentistry","tag-the-wand"],"yoast_head":"\n